Privacy & Data Integrity Policy
We take your privacy seriously. Learn how we handle your academic and laboratory procurement data.
1. Information We Collect
We collect essential personal and corporate coordinates during customer registration and checkout processes. This includes: - **Identity Details:** Name, email address, phone number. - **Institutional Credentials:** Research department, university division, business registration license. - **Billing & Shipping Coordinates:** Delivery addresses, postal codes, and custom shipping requirements.
2. Purpose of Data Processing
All stored data is processed strictly for the following purposes: - **Procurement Order Management:** Processing quote validations, allocating batch lot numbers, and dispatching invoices. - **Verification Checks:** Ensuring chemicals are not dispatched to private individuals or restricted zones. - **Support Services:** Handling analytical certificate requests, HPLC logs queries, and toxicological hazard inquiries.
3. Data Retention and Security
Your details are stored in secure local MySQL databases. We employ strict cryptographic controls, including Bcrypt hashing for password credentials. Sessions are configured with automatic timeouts and IP/User-Agent bindings to prevent hijacking. We do not store financial payment card details on this server.
4. Third-Party Disclosures
We do **not** sell, trade, or distribute your personal or institutional credentials to any commercial third parties. Data is only shared with authorized logistics and shipping providers (e.g. hazardous material courier networks) to complete order delivery.
5. Cookie Policy
We use standard, secure, HTTP-only cookies to persist user sessions and retain shopping cart contents. These cookies do not track activity outside our catalog portal.
6. Contact Data Protection Officer
If you have any questions regarding your stored records or wish to request data correction or removal, please contact our compliance desk at info@neopeptides.io.